What do disconnected systems actually cost your business?
In our analysis of 2,292 mid-market operators, we found that 78.3% of companies run operational cores that are completely unreachable from their web-layer tools. The rest of the time is lost to "human middleware" — with employees spending 1 to 3 hours a day just moving data between systems that don't talk.
01The hidden human middleware bill and why standard replacement bets fail (costing a median of $450k and 15.5 months).
02Sector-specific breakdowns across retail, manufacturing, F&B, logistics, and healthcare.
03Why over 50% of GenAI pilots hit "pilot purgatory" — and how a top-down operational layer fixes it.
78.3%
of operational cores unreachable from web-layer tools
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